Returns & Exchanges
At NUHR Home, we want you to be completely satisfied with your luxury home fragrance experience. If you are not entirely happy with your purchase, you can return your unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Carefully pack your items in their original, unopened packaging to ensure they are protected from damage during transit.
- 3.Ship the Items
Affix the provided return label or use a tracked shipping service to send the package back to our distribution center.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.